Press release: The seminar – Implementation of Just Culture – experiences and challenges

On April 9 2019, the Civil Aviation Agency organized the workshop on implementation of principles of Just Culture. The representatives of the Civil Aviation Agency and of the Serbia and Montenegro Air Traffic Services SMATSA llc made their presentations on this subject. The participants of the seminar were the representatives of the Civil Aviation Agency, the Airports of Montenegro AD, Montenegro Airlines, SMATSA, Helicopter Unit of Ministry of Interior, as well as colleagues from the Civil Aviation Directorate of the Republic of Serbia.

The aim of this seminar is to maintain continuity in terms of improving principles of Just Culture.

The Civil Aviation Agency is committed to continuous improvement of safety which is, inter alia, achieved by development of an environment in which the employees are encouraged and motivated to provide essential safety-related information which endanger or may endanger safety, without fear of being unfairly treated and/or punished, but in which the distinction between acceptable and unacceptable behavior is made. Just Culture is a culture in which front-line operators and others are not punished for actions, omissions or decisions taken by them in accordance with their experience and training, but where gross negligence, willful violations and destructive acts are not tolerated. In terms of safety, the clear line is drawn between acceptable and unacceptable behavior in defining these principles.

At the end of the seminar, all participants agreed on the need of further development and implementation of Just Culture principles